AMS Scotland

West Highland Way

Baggage Transfer

Happy to go that extra mile

Hi

Just a quick note to thank AMS Scotland and their staff for the excellent service they provided myself and two sons who completed the West Highland Way walk in 5 days – last week  Your service was excellent and really helped us to complete our walking challenge. On our last day when we were travelling through Kinlochleven at a very slow pace towards Fort William.  We asked one of your van drivers if we could change the destination of our bags from Fort William to a hotel in Tyndrum   As we were unable to book accomodation in Fort William for our last night  We were worried about catching the last train to Tyndrum and any delay in getting our bags in Fort William might have made us miss the last train Your driver changed the route of our bags from Fort William to Tyndrum in a couple of minutes.  Which was very impressive as our bags were already in transit from a hotel in Onich to Fort William.  As usual, when we eventually arrived at our hotel in Tyndrum our three bags were waiting for us in the hotel reception

Congratulations on operating such a well managed and friendly company which is happy to go that `extra` mile in customer service.  I highly recommend your services for walkers on the West Highland Way

Thanks again

kindest regards

Alex